If the Bally Sports app is not working for you, don’t worry—you’re not alone. This guide will walk you through several troubleshooting steps to help you get the app running again.
Check internet speed
The app won’t work smoothly if internet speed is too low. Check the internet speed by visiting sites like Speedtest.net:
Switch internet connection
If you are using mobile data, switch to Wi-Fi. Mobile data connections can sometimes be less reliable than Wi-Fi:
If it does not help, then disable any VPN or proxy settings that may interfere with the stream.
Reset router
If internet issues persist even after switching connections, reset the router. Unplug it for 10-15 seconds, then plug it back in. Wait for the full reboot and try streaming again.
Clear cache
Sometimes, app does not work properly due to cache. Clear data and cache from the storage for smooth functioning. Here is a tutorial for IPhone:
Click: Settings > General:
Then click on iPhone storage:
From there, click on “Bally Sports App”:
From there, click on the “Offload app” to clear all cache and reinstall the app:
If issue still persists, then consider deleting the app all together:
Go to play Store, and re-install the app:
Test App Permissions
The app may require specific permissions (e.g., access to storage, location, or media) to function properly.
Check and ensure that the Bally Sports app has the necessary permissions enabled through your device’s settings.
Log out and log in back
Log out of the Bally Sports app and then log back in.
If you face problems with a specific video stream, try restarting the stream. If problem still persists, try watching the game on a different device.
Check for the update
Go to the Play Store and check if any update is available:
Check server problem
Sometimes, the app does not function due to server problem. Check for the possible outages:
Check device compatibility
Ensure that the device is compatible with the Bally Sports app.
Older devices or operating systems may not support the latest app updates. To check this, visit the app’s download page for the minimum device requirements:
Reinstall the Bally Sports App
If all else fails, reinstall the app by following these steps:
- Uninstall the Bally Sports app from device
- Turn OFF the device completely
- Turn ON the device
- Reinstall the Bally Sports app by visiting Google Play Store or Apple App Store
- Login to the app with your Bally Sports account credentials and MVPD login.
Contact Bally Sports Support
If none of solutions work, contact Bally Sports support by visiting BallySports.com:
Common error messages and solutions
| Error Code | Description | Solution |
| Error 003 | Media playback error | Check internet connection, disable VPN, and restart the app. |
| Login Loop | Repeated login requests | Clear app data, reinstall the app, or log in from a different device. |
| 403 Error | Authorization issue | Re-authenticate with your cable provider through the app’s TV Provider link. |
| EC-1000 | General app-related issue | Restart the device and clear the app’s cache and data. |
